Building Refurbishment - No Waiting Area
The surgery is undergoing a refurbishment to improve patient access to the building and increase the number of ground floor consulting rooms. This is expected to be completed by early next year. Unfortunately, at present, there is no waiting area within the surgery due to the works. We realise this is not an ideal situation and we thank you for following the below advice:
- Do not arrive early for your appointments – arrive at the appointment time
- Press the buzzer on the temporary entrance to let staff know you are here
- You will be asked to wait at the bottom of the ramp or in your vehicle in the car park and the doctor/nurse will come to get you when they are ready
- Do not wait in front of temporary entrance – please keep this clear to allow other patients to enter and leave the building safely
Please be assured that we will open our new waiting area as soon as it is safe to do so.
We thank you for your patience whilst the building is transformed.
Seasonal Flu Vaccination
The following groups are eligible for the flu vaccine this year:
- Anyone aged 65+
- All primary school children
- Children aged 2 to 5 (children aged 2 on 1 September 2020 and not yet in school)
- Anyone aged 18-64 in clinical risk groups
- Those living with people who were shielding during lockdown
- Pregnant women
- Healthcare workers
- Unpaid and young carers
- Social care workers who provide direct personal care
Given the situation with COVID-19, NHS Lothian has advised that flu vaccination clinics should not be held in general practice. We appreciate this is a different system for getting your vaccination and we thank you for your cooperation. Any feedback on this year's flu vaccination campaign can be sent to NHS Lothian by emailing email@example.com
Please see below for more information on how to get your seasonal flu vaccination. If you read the below information and have a further query, please call NHS Inform on 0800 22 44 88:
Drive Through Clinics
Adult patients from Cramond Medical Practice can access a drive through clinic at The Younger Building, Edinburgh Park 3, Redheughs Avenue, EH12 9RH. Click here to see this location on Google Maps. Please note that drive through clinics are not suitable for pedestrians or cyclists.
This clinic is available on the following dates:
Please note that the previously advertised Friday and Monday dates have been cancelled by NHS Lothian.
Saturday 17 October
Sunday 18 October
You can attend on any of these dates. To help with queuing and traffic flow, timeslots are allocated by surname as follows:
|9 – 10am||A - B|
|10 – 11am ||C - D|
|11am – 12noon||E - H|
|12noon – 1pm||I - L|
|1 – 2.30pm||M - N|
|2.30 – 3.30pm ||O - R|
|3.30 – 4.30pm ||S - U|
|4.30 – 5.30pm||V - Z|
The PDF document below gives more information on the drive thru clinic:
Adult Flu Clinic Information
Many community pharmacies are able to provide flu vaccination under the NHS for patients who are eligible. Community pharmacies will have a limited stock of vaccine and we ask that you please attend the drive through or walk through clinics where possible to ensure community pharmacy can provide vaccination to others who cannot easily access these other venues. Please contact your local community pharmacy for more information.
Adults Aged 55 and over
If you are aged 55-64, and are not in any of the above categories, it is anticipated that you will get a vaccine in a later phase of the programme (likely from December 2020). We will update this information as soon as all the details are confirmed.
Primary School Children
We are not anticipating stock of the children’s nasal flu vaccine in the practice this year. Vaccination will be given at school and we strongly recommend that you ensure your child attends for this vaccination as we are unlikely to be able to offer catch-up in the surgery.
Children aged 2 to 5 (children aged 2 on 1 September 2020 and not yet in school)
Children aged 2-5 will get their flu vaccines at special hubs around the city. We will update this information as soon as the details are confirmed.
If you have a minor illness a pharmacy is the first place you should go for advice. The pharmacy team can provide advice and medication if they think you need for a range of minor illnesses. You don't need an appointment and you can go to any pharmacy. More information on minor illnesses which the pharmacy can see you for can be found here.
Exceptional Service Reduction - Coronavirus (COVID-19)
Due to the ongoing COVID-19 situation the surgery is operating a reduced service as follows:
Coronavirus Related Queries - Please see NHS Inform website which is the main source of information relating to COVID-19. You can obtain a 'Coronavirus Isolation Note' from this website which you can give to your employer.
If you need medical advice relating to symptoms of Coronavirus please call NHS24 on 111 in the first instance where your call will be triaged. Always call 999 in a life-threatening emergency.
GP Appointments - The surgery is closed for all routine face-to-face appointments. If you urgently need to be seen, please telephone the surgery reception on 0131 336 5432 where a telephone appointment with a doctor will be arranged in the first instance. Routine telephone consultations are also available to book.
Nurse Appointments - The practice nurses are continuing to see all urgent appointments. You will be contacted if your appointment is being cancelled.
Prescriptions - Repeat prescriptions are being processed as normal. Prescriptions can no longer be collected from the surgery and must be sent to a local pharmacy. Please advise which pharmacy you want your prescription to be sent to when ordering. Please only order your prescription when it is due - community pharmacies are exceptionally busy and are struggling to cope with the increase in demand.
Please DO NOT COME TO THE SURGERY unless you have been told to do so by a member of the practice team. This is to help prevent the further spread of COVID-19.
Seasonal Flu Vaccination
Please do not contact the surgery to enquire about seasonal flu vaccination. All information regarding flu vaccination will be posted on our website as soon as we have clarity from the Scottish Government about arrangements.
For the most up to date information and advice on COVID-19 please see https://www.nhsinform.scot/coronavirus
Coronavirus - Looking After Your Mental Health
During this time, it is important to look after your mental health. We have compiled a list of resources that may be of use to you during the Coronavirus outbreak:
- NHS UK - Top 10 tips for dealing with Coronavirus based anxiety
- Anxiety UK have a host of information and support available
- Mind have practical information on how to manage a self-isolation period
- Young Minds provide support on how to talk to your children about Coronavirus
Change to childhood vaccination clinics
Clinics are now held at a special clinic at Parkgrove Medical Practice. Parents will receive an appointment letter when vaccinations are due. If you have any queries about your appointment or need to re-schedule please contact the Community Vaccination Team on 0131 446 4082. Please do NOT contact Parkgrove Practice directly.
Car Parking at the Surgery
There is limited car parking available in the surgery car park. If you are able to walk, please park on the adjacent streets. This will leave space in the car park for patients with reduced mobility. Your cooperation with this is much appreciated.
New Pharmacy Service (see "Further Information" section) ---------->
Whatever your eye problem your first port of call should be an optometrist. An optometrist is the the best person to assess urgent eye problems, check for eye disorders and treat eye conditions e.g. red eye, sore eye, deterioration of eyesight, something in your eye and eye infections. They have the professional training and necessary equipments to assess most eye problems and will refer to a specialist when necessary. You will not have to pay for these appointments as they are NHS funded.
If you already have your own optometrist you should contact them in the first instance as they will have your clinical records. If you do not have an optometrist already there is a list below of some local optometrists who provide this service. Please telephone the optometrist of your choice in the first instance for an assessment.
Optometrists offering this service include:
Ballantine Goldie - Main Street, Davidson's Mains - 0131 336 4764
Boots Opticians - Gyle Centre - 0131 317 1295
Boots Opticians - Craigleith Retail Park - 0345 125 3752
KD Wallace Eyecare - 238 Queensferry Road - 0131 467 6800
Specsavers - Gyle Centre - 0131 317 7540
Patient Confidentiality is extremely important to us at the surgery
We are unable to give out information to anyone other than the patient - this includes details of appointments or any test results, unless by prior arrangement with the Practice. This is to protect your confidentiality. If you want to nominate someone to be able to access this information on your behalf, please send a signed letter to the practice giving the name of the person you permit to access your information.
NHS 24 - Telephone Number 111
The telephone number to contact NHS 24 is 111.
NHS 24 should be used when someone is unwell outside surgery working hours and is unable to wait until the surgery has re-opened. In the event of a life-threatening emergency always dial 999.
Monday Dementia Café - Cramond Kirk - 1st Monday of Month 1pm-3pm
Monday Café at Cramond Kirk Hall provides a meeting place in the heart of our community that gives people with dementia and their carers a chance to meet others in a similar situation.
There are staff from Alzheimer Scotland on hand if you would like to get information and advice about dementia.
Meets Monthly on the first Monday of every month from 1pm to 3pm
Aged 50-74? Have you completed Bowel Screening Kit? See Further Information->
You can't always see the signs! Bowel cancer is the third most common cancer in the UK. The earlier it's found, the more effectively it can be treated.
If you are aged 50-74 you will automatically be sent a free bowel screening kit. If you are over 74, you can request a kit by calling 0800 0121 833.
More information on the programme can be found on the Bowel Screening website.
Tried our Online Prescription Request service? Click Prescriptions above.
Have you registered for Online Appointment Booking?
It will be necessary initially for you to register to use the internet appointment booking facility. Ask the receptionist for a registration form ( one registration form for each adult and child, 6 yrs and over, in the household), which provides the information you need to register to use the internet facility.