Exceptional Service Reduction - Coronavirus (COVID-19)
Due to the ongoing COVID-19 situation the surgery is operating a reduced service as follows:
Coronavirus Related Queries - Please see NHS Inform website which is the main source of information relating to COVID-19. You can obtain a 'Coronavirus Isolation Note' from this website which you can give to your employer.
If you need medical advice relating to symptoms of Coronavirus please call NHS24 on 111 in the first instance where your call will be triaged. Always call 999 in a life-threatening emergency.
GP Appointments - The surgery is closed for all routine face-to-face appointments. If you urgently need to be seen, please telephone the surgery reception on 0131 336 5432 where a telephone appointment with a doctor will be arranged in the first instance. Routine telephone consultations are also available to book.
Nurse Appointments - The practice nurses are continuing to see all urgent appointments. You will be contacted if your appointment is being cancelled.
Prescriptions - Repeat prescriptions are being processed as normal. Prescriptions can no longer be collected from the surgery and must be sent to a local pharmacy. Please advise which pharmacy you want your prescription to be sent to when ordering. Please only order your prescription when it is due - community pharmacies are exceptionally busy and are struggling to cope with the increase in demand.
Please DO NOT COME TO THE SURGERY unless you have been told to do so by a member of the practice team. This is to help prevent the further spread of COVID-19.
For the most up to date information and advice on COVID-19 please see https://www.nhsinform.scot/coronavirus
Coronavirus - Looking After Your Mental Health
During this time, it is important to look after your mental health. We have compiled a list of resources that may be of use to you during the Coronavirus outbreak:
- NHS UK - Top 10 tips for dealing with Coronavirus based anxiety
- Anxiety UK have a host of information and support available
- Mind have practical information on how to manage a self-isolation period
- Young Minds provide support on how to talk to your children about Coronavirus
Change to childhood vaccination clinics
Clinics are now held at a special clinic at Parkgrove Medical Practice. Parents will receive an appointment letter when vaccinations are due. If you have any queries about your appointment or need to re-schedule please contact the Community Vaccination Team on 0131 446 4082. Please do NOT contact Parkgrove Practice directly.
Car Parking at the Surgery
There is limited car parking available in the surgery car park. If you are able to walk, please park on the adjacent streets. This will leave space in the car park for patients with reduced mobility. Your cooperation with this is much appreciated.
Physiotherapy Services info - Click on Clinics & Services above
Lothian Health provides a comprehensive community and hospital based physiotherapy service and encourages self referral for simple problems or the recurrence of a previous problem. For advice or to self refer for muscle, back or joint problems, telephone the National Musculoskeletal Advice and Triage Service (MATS) helpline on 0800 917 9390.
New Pharmacy Service (see "Further Information" section) ---------->
Whatever your eye problem your first port of call should be an optometrist. An optometrist is the the best person to assess urgent eye problems, check for eye disorders and treat eye conditions e.g. red eye, sore eye, deterioration of eyesight, something in your eye and eye infections. They have the professional training and necessary equipments to assess most eye problems and will refer to a specialist when necessary. You will not have to pay for these appointments as they are NHS funded.
If you already have your own optometrist you should contact them in the first instance as they will have your clinical records. If you do not have an optometrist already there is a list below of some local optometrists who provide this service. Please telephone the optometrist of your choice in the first instance for an assessment.
Optometrists offering this service include:
Ballantine Goldie - Main Street, Davidson's Mains - 0131 336 4764
Boots Opticians - Gyle Centre - 0131 317 1295
Boots Opticians - Craigleith Retail Park - 0345 125 3752
KD Wallace Eyecare - 238 Queensferry Road - 0131 467 6800
Specsavers - Gyle Centre - 0131 317 7540
Patient Confidentiality is extremely important to us at the surgery
We are unable to give out information to anyone other than the patient - this includes details of appointments or any test results, unless by prior arrangement with the Practice. This is to protect your confidentiality. If you want to nominate someone to be able to access this information on your behalf, please send a signed letter to the practice giving the name of the person you permit to access your information.
NHS 24 - Telephone Number 111
The telephone number to contact NHS 24 is 111.
NHS 24 should be used when someone is unwell outside surgery working hours and is unable to wait until the surgery has re-opened. In the event of a life-threatening emergency always dial 999.
Monday Dementia Café - Cramond Kirk - 1st Monday of Month 1pm-3pm
Monday Café at Cramond Kirk Hall provides a meeting place in the heart of our community that gives people with dementia and their carers a chance to meet others in a similar situation.
There are staff from Alzheimer Scotland on hand if you would like to get information and advice about dementia.
Meets Monthly on the first Monday of every month from 1pm to 3pm
Aged 50-74? Have you completed Bowel Screening Kit? See Further Information->
You can't always see the signs! Bowel cancer is the third most common cancer in the UK. The earlier it's found, the more effectively it can be treated.
If you are aged 50-74 you will automatically be sent a free bowel screening kit. If you are over 74, you can request a kit by calling 0800 0121 833.
More information on the programme can be found on the Bowel Screening website.
Tried our Online Prescription Request service? Click Prescriptions above.
Have you registered for Online Appointment Booking?
It will be necessary initially for you to register to use the internet appointment booking facility. Ask the receptionist for a registration form ( one registration form for each adult and child, 6 yrs and over, in the household), which provides the information you need to register to use the internet facility.
Minor Injury Clinic - Western General Hospital
click on link below for information.
Minor Injury Clinic - WGH